Support

We usually reply within two working days.

Email support@word-mingle.app. If something isn't working, include your iPhone or iPad model and the iOS version so we can help faster.

Frequently asked questions

How do I restore my Premium subscription?

Open Word Mingle, go to Settings, and tap Restore Purchases. Use the same Apple ID you subscribed with.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Word Mingle. Cancel at least 24 hours before the renewal date. You keep Premium until the end of the period you paid for.

How do I get a refund?

Apple handles all payments and refunds. Request one at reportaproblem.apple.com.

How do I add the review widget?

Touch and hold your Home Screen, tap Edit, then Add Widget, search for Word Mingle, and add it. You can answer your daily review right in the widget.

I'm not getting my daily reminder.

Check that reminders are on in Word Mingle's Settings, and that notifications are allowed for Word Mingle in the iOS Settings app. Focus modes can hold back notifications too.

I can't hear the pronunciation.

Turn up the volume. Word Mingle plays words even with the silent switch on, but Bluetooth audio may route the sound to another device.

How does Mingo grow?

Mingo grows with right answers and days in a row: Sprout after 20 right answers and 5 days, Quill after 50 and 14 days, and Sage after 150 and 30 days.

Will I lose my progress if I change phones?

Your progress is stored on your device. Restoring your new iPhone from an iCloud or computer backup brings it with you.

How do I delete my data?

Deleting the app removes everything stored on your device. To ask about analytics or purchase data, see the Privacy Policy or email us.